Right of withdrawal

The right of withdrawal as provided by law is applied to the purchase of the articles online on the site. The deadline to exercise the right of withdrawal is 14 days, within which the customer must give them notice by registered letter A / R to the following address:
Chiaroscuro Riccardo Gai, based in the Contrada Magazzeni, 33-47890 - San Marino (RSM) - Economic Operator Code. SM04086
in advance by e-mail.
The right of withdrawal is subject to the following conditions:
• The law applies to individual products purchased in their entirety;
• the / the product / the products must / should be intact / i and returned / in the original packaging, complete in all its parts (including packaging and ancillary documentation);
• transport costs for returning the product are charged to the customer;
• Restitution is under the full responsibility of the customer.

If the right of withdrawal has been exercised properly, Chiaroscuro will refund the customer the full amount already paid, inclusive of delivery charges, within thirty (30) calendar days after receipt of notice of withdrawal. The amount will be refunded less expenses for the Restitution of the products, which will be borne by the customer.

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